On-premise products
Ready-made AI solutions, installed on your servers.
Four products that run inside your infrastructure: no data in third-party clouds, minimal latency, costs set upfront.

MCP server · Latiano office
- 4 active connectors: ERP, CRM, certified email, archive
- Last security update: today
PugliAI offers four on-premise AI products for Italian SMEs: VoiceAI, KnowledgeAI Enterprise, MCP hosting and autonomous AI agents. “On-premise” means the software runs on the company’s servers or on a private cloud you control: data never leaves your infrastructure.
- VoiceAI On-Premise
- Intelligent switchboard and voice customer service, integrated with CRM, ERP and ticketing. From €25,000 to €75,000.
- KnowledgeAI Enterprise
- Chat with company documents using RAG technology and cited sources. From €30,000 to €85,000.
- MCP Hosting
- Managed, updated and monitored MCP servers connecting AI to business systems. From €290 per month.
- Autonomous AI agents
- Run end-to-end processes on your tools via MCP, with human oversight. From €490 per month.
- Where they run
- On the company’s servers or in a European private cloud. No data sent to third-party AI services.
- Compliance
- GDPR and EU AI Act. Activity log and access control.
The products
Four solutions, one rule: the data stays yours.
Available individually or together with the consulting programmes.
VoiceAI On-Premise
A voice assistant that answers for your company around the clock: intelligent switchboard, automated customer service, call transcription. No voice data on external clouds.
- Automatic answers in natural Italian and English
- Integration with CRM, ERP and ticketing
- Latency under 200 ms
- GDPR compliant: data stays in the company
KnowledgeAI Enterprise
A company chat that queries your documents (manuals, contracts, procedures) with RAG technology. Precise answers, with the source always cited and verifiable.
- PDF, Word, Excel, email and databases indexed
- Every answer cites the source document
- Permissions per role and per document
- Full traceability of requests
MCP Hosting
We host and manage Model Context Protocol servers on your infrastructure: AI agents access your ERP, CRM and documents securely.
- Connectors for ERP, CRM and management software
- Servers monitored and updated for you
- Permissions per tool and per operation
- Data never leaves the company
Autonomous AI agents
Agents that read data from your systems, plan and execute complete tasks across several tools, with human oversight on critical steps.
- End-to-end processes
- Integration with your tools via MCP
- Human oversight on critical steps
- Full activity log
Comparison
On-premise or cloud: the differences that matter.
| PugliAI on-premise | Third-party cloud | |
|---|---|---|
| Where data lives | On your servers | On third-party servers |
| Latency | Under 200 ms on the local network | Depends on the connection |
| GDPR and AI Act | Guaranteed compliance, no data transfers | To be verified for each vendor |
| Costs | Set upfront | Variable with usage |

On-premise
Your data stays in your company.
Every solution can run entirely on your servers: no data in third-party clouds, GDPR and AI Act compliance, full sovereignty over models and documents.
Frequently asked questions
What are on-premise AI products?
Artificial-intelligence solutions installed in your company’s IT infrastructure rather than in a vendor’s cloud. Data never leaves your servers: maximum confidentiality, GDPR compliance and no dependence on external services.
Why choose on-premise over the cloud?
Full data sovereignty, GDPR compliance, low-latency responses, no variable cost per call or request and operation even without a connection. It is the right choice for companies handling sensitive data or operating in regulated sectors.
How much do PugliAI’s on-premise products cost?
VoiceAI On-Premise from €25,000 to €75,000; KnowledgeAI Enterprise from €30,000 to €85,000; MCP hosting from €290 per month; autonomous AI agents from €490 per month. Cost depends on users, volumes and required integrations. Prices exclude VAT.
Do the products integrate with existing business systems?
Yes. VoiceAI connects to CRM, ERP and ticketing; KnowledgeAI indexes PDF, Word, Excel, email and databases; MCP hosting provides connectors to Italian ERPs (Zucchetti, TeamSystem, SAP), CRMs and document archives.
Is dedicated hardware required?
VoiceAI and KnowledgeAI need a server with a GPU; we provide the requirements or an optional pre-configured server. MCP hosting and agents can also run on a European private cloud you control.
Let’s talk about your business.
45 minutes with a PugliAI consultant: process review, priority opportunities and a written report with an ROI estimate. Free and without obligation.