AI Agents for SMBs

Autonomous and Conversational AI Agents

We develop AI agents to fit your needs: from conversational chatbots to autonomous agents that reason, plan and execute end-to-end tasks across your systems via MCP servers. Intelligent automation, with human oversight where it matters.

AI conversational agent - Intelligent chatbot for business automation
NEW FOR 2026

Autonomous AI Agents: beyond the chatbot

An autonomous AI agent doesn't just reply: it reasons, plans and executes end-to-end tasks across your tools — with human oversight on critical steps.

Reasons and plans

The agent breaks a goal into steps, decides which tools to use and adapts the plan based on results, instead of following a fixed script.

Executes on your systems

Through MCP hosting it securely accesses your ERP, CRM and management software and completes real tasks: creating orders, updating tickets, preparing reports.

Human-in-the-loop

You define which actions need human confirmation. The agent works autonomously on repetitive tasks and stops where your control is needed.

Discover the MCP infrastructure that makes them safe →

AI agents for every need

From natural conversation to advanced automation, our AI agents transform how you interact with customers and manage business processes.

Chatbots & Virtual Assistants

Intelligent conversational assistants that understand natural language and provide personalized 24/7 support in Italian and multiple languages.

  • Advanced NLP for Italian and multilingual
  • WhatsApp, Telegram, Web integration
  • Sentiment analysis and contextual memory
  • Intelligent escalation to operators
  • Advanced conversational analytics

Intelligent RPA

AI-powered robotic automation to manage complex processes requiring intelligent decisions and adaptability.

  • Process mining and optimization
  • Automated document processing
  • Decision automation with ML
  • Intelligent exception handling
  • Integration with existing ERP/CRM

Computer Vision

Artificial vision systems for automatic analysis of images, videos, and documents with industrial precision.

  • Object detection and classification
  • Advanced OCR for documents
  • Automated quality control
  • Facial recognition and biometrics
  • Real-time video analytics

Document Intelligence

Intelligent extraction and analysis of information from complex documents: contracts, invoices, reports, and correspondence.

  • Intelligent document processing
  • Contract analysis and compliance
  • Invoice automation and validation
  • Advanced information extraction
  • Automatic document classification

Recommendation Systems

Personalized recommendation systems that increase engagement, conversions, and customer satisfaction through predictive AI.

  • Advanced collaborative filtering
  • Real-time personalization
  • Cross-selling intelligence
  • Behavioral pattern analysis
  • Automated A/B testing

Predictive Analytics

Predictive agents for accurate forecasting, risk assessment, and proactive optimization of critical business processes.

  • Advanced demand forecasting
  • Risk scoring and fraud detection
  • Predictive maintenance
  • Customer churn prediction
  • Market trend analysis

Use cases by industry

Our AI agents are designed to solve specific challenges across different industrial sectors.

Manufacturing

Automated quality control, predictive maintenance, supply chain optimization, and production line automation with computer vision.

Retail & E-commerce

Sales chatbots, recommendation engines, inventory management, customer service automation, and social sentiment analysis.

Financial Services

Fraud detection, credit scoring, robo-advisory, compliance automation, and intelligent customer onboarding.

Healthcare

Medical imaging analysis, patient triage, appointment scheduling, clinical decision support, and drug discovery.

Travel & Hospitality

Booking assistants, dynamic pricing, guest experience personalization, and intelligent revenue management.

Education

Personalized tutoring, automated assessment, content curation, and learning path optimization.

Cutting-edge AI technologies

We use the most advanced Machine Learning, Deep Learning, and Natural Language Processing technologies to create AI agents that learn, adapt, and continuously improve their performance.

OpenAI
Anthropic
Gemini
DeepSeek
Azure
Alibaba Cloud
Meta AI
LangChain
Mistral AI
Cohere
ElevenLabs
HuggingFace
Pinecone
Stability AI
Replicate
Develop Your AI Agent

Frequently Asked Questions

How do AI agents for SMBs work?

AI agents are intelligent systems that automate specific processes: customer service chatbots, sales automation, document analysis, and 24/7 support. They use technologies like NLP and machine learning to understand and respond to requests naturally, reducing operational costs by 60%.

What is the difference between a chatbot and an autonomous AI agent?

A chatbot converses and answers questions; an autonomous AI agent reasons, plans and executes end-to-end tasks across your systems. Connected to your tools through MCP hosting, an autonomous agent can create orders, update tickets or prepare reports on its own, with human oversight on critical steps.

How long does it take to implement an AI agent?

Implementation typically takes 2-6 weeks depending on complexity. We start with a basic chatbot in 2 weeks, then gradually add advanced features. Team training happens in parallel to ensure rapid adoption.

Do AI agents replace employees?

No, AI agents empower existing teams by automating repetitive and routine tasks. Employees focus on value-added activities, strategic customer relationships, and complex decisions. The goal is to increase productivity, not replace people.

What results can I expect from an AI agent?

SMBs implementing our AI agents see on average: +40% in conversions, -60% in support costs, +35% in customer satisfaction, and -80% in response times. Results are measurable from the first month of use.

Are AI agents secure for business data?

Absolutely. All our AI agents are GDPR compliant, ISO 27001 certified, and comply with the European AI Act. Data always remains under company control, with end-to-end encryption and hosting in Europe to ensure complete privacy and compliance.